A: Unlocking your smartphone allows you to use it on different GSM networks by simply inserting that new network/carrier's SIM into your phone.

iPhone Unlocking Instructions

Once you have received the "activated" or "unlocked" message, please follow these instructions carefully.

Written Instructions:

  1. Install latest version of iTunes
  2. Make sure phone is updated to the latest official version from iTunes
  3. Connect phone to iTunes with not accepted (not valid) SIM card
  4. Wait until iTunes detects phone
  5. Now disconnect phone and reconnect after 10 seconds
  6. Phone is Unlocked

OR

  1. Insert a non accepted SIM card
  2. Connect phone to iTunes
  3. Perform a back-up (if necessary) then restore
  4. iTunes will display "Your Phone is Unlocked" (This message may not always appear)

 

NOTE : This is the only "lifetime" unlock solution for Apple iPhone as the IMEI is registered as "Unlocked" in Apple database. Your phone will always be unlocked even after each new update of your phone firmware !

 

Troubleshooting

I received the message "activated" or "unlocked" but when I plug it into iTunes, nothing happens.

- Try connecting to iTunes, perform a back up then restore.

Phone is Jailbroken and will not allow me to do a restore

- You must put your iPhone into whats call "DFU mode".
- Open iTunes and connect the iPhone to your PC/Mac.
- Press and hold the Home button and the Sleep/Wake button at the same time.
- After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode. Now you can do a restore on your iPhone.

 

Note: It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Home button just before I think the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long!

Sprint iPhone not Unlocking

- Put unaccepted sim restore unit with 5.1.1 wait untill unit restart fully now you may see phone successfully unlocked

Unlocking your cell phone has multiple benefits : It increases the resell value and marketability of your phone by not restricting the resell to a specific carrier, it allows the handset to work worldwide (See What networks are compatible with my phone ?), it eliminates roaming charges by allowing you to switch to a local carrier in the local region.

Phone Unlock Instructions:

1) Wait for Unlock confirmation e-mail (sent to your email address used during payment)

2) Insert your New Carrier SIM (Not one from the Carrier iPhone was/is Originally locked to)

3) Connect to iTunes (If you get any error, Simply Unplug, wait 10 secs and Re-Plug in your iPhone)

4) Wait for Signal

Done!

iPhone 5/5C/5S/6/6+ Alternative Express method:

1) Wait for Unlock confirmation e-mail (sent to your email address used during payment)

2) Insert your New Carrier SIM (Not one from the Carrier iPhone was/is Originally locked to)

3) Connect to Home WiFi (network that doesn’t agree to terms and conditions as seen on Public WiFi)

4) Complete the onscreen steps

5) Wait for Signal

Done! – Note you will not get “Congratulations your iPhone has been Unlocked” notification on the device but service/signal on new carrier is your biggest confirmation.

IF YOU get "No Service" and your IMEI is 100% Clean, Restore the iPhone via iTunes to latest iOS version with different network/carrier SIM inside the phone after we have confirmed it has been unlocked.

Verizon iPhone 6/6+ Warning Notice: Stay away from iPhone 6/6+ model with the following activation Policy as this is setup by error from Apple/Verizon activation server: US GSM/VZW N61/N56 Service Policy = Domestic Unlock / International Lock -- To verify you can order ourGSX IMEI CHECK Service (Click Here)

Verizon iPhone 6/6 Plus Correct Policy: Next Tether Policy Details: US Verizon LTE MM N61/N56/N51/N48/N42 = Fully Factory Unlocked for US + Worldwide usage.


Blackberry + Z10/Q10 Unlock Instructions:

1) Wait for Unlock Code confirmation e-mail (Wait for Unlock Code confirmation e-mail (sent to your email address used during payment)

2) Go to Settings -> Security and Privacy -> Sim Card -> Tap on “Unlock Network”

Unlock code is the:

AT&T = Enter All 16 digits

T-Mobile = First 8 Digits of Unlock Code or All 16

Telus/Koodo= First 8 Digits or Last 8 Digits or All 16

Rogers/Fido = First 8 Digits of Unlock Code

Bell/Virgin Mobile Canada = First 8 Digits of Unlock Code

Models Prior to Z10/Q10 = Use the entire 16-20digits of Unlock code

Verizon Blackberries (prior to Z10/Q10):

dial: ##0000 for all Verizon BB devices & change the phone number in the first line to the phone number of your current SIM card that you will be using the smartphone with

If Successful message displayed, you are Done!

Warning: Please do not try more than once as you only have 10 attempts – if you require further instructions, Simply contact us!

Samsung MetroPCS Smartphones [Only GSM Smartphones supported]

  • If network code fails use the (defreezer code or the “extra” code)

Samsung, HTC, Motorola, Sony, Huawei*, LG** & Nokia Unlock Instructions:

1) Wait for Unlock Code confirmation e-mail (sent to your email address used during payment)

2) Insert SIM from different carrier (Not one from the carrier the phone was/is Originally locked to)

3) Power on the smartphone

4) Will prompt for “Unlock Code” or “Network Code”

5) Type in the Unlock Code you received in the e-mail

6) If successful the Unlock prompt will go away

Done!

Warning: Please do not try more than once as you only have limited # of attempts – if you require further instructions, Simply contact us!

*Huawei = You will get up to 4 Codes! Use First code! -- Codes 2-4 are for hardlocked phones [Phones that have been attempted to unlock with wrong code too many times!

**LG = dial 2945#*Model# to bring up unlock menu if it doesn’t come up automatically upon powering up the smartphone with different carrier SIM.ALSO FOR LG USE NCK CODE OR SPCK if NCK DOESNT WORK!

If you need more detailed/further instructions please view one of the “How to Unlock” links below. Thanks

If your Smartphone displays “No Service” or “MM#6 or MM#7 error” after successfully applying the Unlock/Unlock Code, it may be that your smartphone is Blacklisted. Please read our FAQ section to understand what Blacklisting is and what options you have regarding the usage of your smartphone.

 

Samsung S4 “Unsuccessful” Workaround:

[Thanks to one of my customers who shared the guide below and they reported it allowed the phone to accept the Unlock Code]

ATTENTION: Please perform at your own comfort – Should you do something incorrectly I will not be held responsible

Follow these step carefully, as long as you have the correct code it will work 100% (Your phone must be updated to the latest firmware!)

1. Make sure that the phone PROMPTS for the code with a NON accepted sim card and that your IMEI is correct by dialing *#06#

a. Go to the Dial pad and dial *#0011#

b. Please click your MENU button (Bottom LEFT button) and click BACK on the menu that appears, Nothing will happen do not worry please move to the next step

c. Please click your MENU button AGAIN and this time click KEY INPUT

d. When the Key input box appears please input the number “1″ and hit OK

e. You will see a number 1 for a while, please wait until it changes into the SERVICE MENU

f. Please click [1] UMTS > [1] DEBUGGING SCREEN > [6] Phone Control > [6] Network LOCK

g. You will see 3 OPTIONS within Network LOCK

h. Please click on number [1] Perso Sha256 INFO, the screen will change slightly

i. Please hit the MENU button then when the menu pops up please carefully hit BACK to return to the previous screen

j. Next Please click on number [2] Perso Sha256 ON, the screen will change again to a one line message

k. Restart the phone on the screen by holding the power button and click RESTART

l. When the phone prompts for the unlock code simply enter the unlock code provided to you

m. Your phone is now permanently unlocked!

Samsung Galaxy S2, S3, Note I, Note II “Unsuccessful” Workaround:

Follow these step carefully, as long as you have the correct code it will work 100% (Your phone must be updated to the latest firmware!)

1. Please trouble shoot as usual with the customer, the code must be correct and the phone MUST prompt for the code.

2. If nothing we can proceed to use the “release method” on the phone(s):

a. Go to the Dial pad and dial *#197328640#

b. Please click on number [1] UMTS > [1] Debugging screen > [8] Phone Control > [6] NETWORK LOCK

c. You will see 3 options

d. Please click on number [1] Perso Sha256 INFO, the screen will change slightly

e. Please hit the MENU button then when the menu pops up please carefully hit BACK to return to the previous screen

f. Please click on number [2] Perso Sha256 ON, the screen will change again to a one line message

g. Restart the phone on the screen by holding the power button and click RESTART

h. When the phone prompts for the unlock code simply enter the unlock code

i. Your phone is now permanently unlocked!

Samsung Note II Downgrade to Android OS 4.1.1 from 4.1.2

Please visit the following link as it contains all the necessary files + step by step guide on how to successfully downgrade the OS from 4.1.2:

SAMSUNG NOTE  II DOWNGRADE GUIDE CLICK HERE

Once Done:

2) Insert SIM from different carrier (Not one from the carrier the phone was/is Originally locked to)

3) Power on the smartphone

4) Will prompt for “Unlock Code” or “Network Code”

5) Type in the Unlock Code you received in the e-mail

6) If successful the Unlock prompt will go away

  • Delivery Times and Cancellation

    All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines on...

    Delivery Times and Cancellation
  • Refunds

    Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 ...

    Refunds
  • Fraud Protection

    As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve th...

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